Account and data deletion

CherryBrew accounts are first-party accounts operated by NeoMarcoPolo. An account may use Google sign-in or existing email/password credentials. It supports access restoration and family sharing.

How to request deletion

1. Email luke@neomarcopolo.co using the button below.
2. Send the request from the email address on your CherryBrew account, or explain how you can verify ownership of the account.
3. Include the email used for CherryBrew and whether you are the family owner or a family member. Do not send a password, payment-card number, or social-service password.

After verifying ownership, NeoMarcoPolo deletes the CherryBrew account and associated personal data. Limited billing, security, fraud-prevention, dispute, or legal records may need to be retained; we will explain any such records in our response.

What the request covers

We will review the first-party CherryBrew account and associated data, including the account user ID and email, authentication records, entitlement and purchase-verification records, and family memberships or invitations. Deleting an account can remove your ability to restore access or use family links and invitations.

App preferences, WebView cookies, and session storage are local to your device. Uninstall CherryBrew or clear its app data to remove those local items. Uninstalling does not delete the first-party account.

What this does not do

• Google Play subscriptions are separate. Cancel a subscription in Google Play subscription settings; deleting a CherryBrew account does not cancel it.
• Instagram, YouTube, Facebook, X, and other social accounts are third-party accounts. CherryBrew does not delete them. Use each provider's own account controls.
• Firebase diagnostics and usage records are separate from the CherryBrew account. Mention the installation and timeframe in your request if you also want us to review those records.

Contact

For questions about this process, contact luke@neomarcopolo.co. CherryBrew is operated by NeoMarcoPolo, LLC.